Contact us
Stuck, found a bug or have an idea? Write to us — a real person reads every message.
Please mention your device model and iOS or Android version if you are reporting a problem.
Where is my town saved?
On your device only. There is no account and no cloud save, so deleting the app or moving to a new phone starts a new town. Your purchases are not lost: they can be restored (below).
How do I restore my purchases?
On iPhone, open the Shop, scroll down and tap Restore purchases. Use the same Apple ID you bought with. On Android, Google Play restores your purchases by itself when you open the game with the same Google account.
How do I cancel the Lamplighter subscription?
Lamplighter renews every month until you cancel it in your store account settings — deleting the app does not cancel it. On iPhone: Settings → your name → Subscriptions → Last Lamp. On Android: Google Play Store → your profile → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the renewal date to stop the next charge.
Purchases and refunds
Last Lamp is free to play with optional in-app purchases. Purchases are processed by Apple or Google; refunds are requested from Apple at reportaproblem.apple.com or from Google Play.
Privacy
Your town is saved on your phone only. The game uses Google Firebase for crash reports and game statistics, and shows ads through Google AdMob; No Ads or Lamplighter stops the interstitial ads. Read the full privacy policy.
Company
Devoflex SIA (Latvia) · registration no. 40203700105 · VAT no. LV40203700105 · info@devoflex.com